Basalix AI
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Features · Booking

Booked into a real open slot

The agent offers real open slots from your attorneys’ calendars, across offices and time zones, and confirms by email with a calendar invite.

What it does

Each attorney has consultation hours per office and a two-way Google or Outlook calendar sync per attorney: busy time is subtracted, booked consultations are written back. The client books the firm, and Basalix assigns the least-loaded available attorney at the chosen office. Buffers, minimum notice, booking windows, time off and closures are all yours to set.

app.basalix.ai/appointments
RC Intake Specialist
InstructionsScreeningBookingAnalytics
Publish
Appointments
Bookings your agent has made across chat and phone. Cancel here if needed.
Booking setup
RefreshDownload CSV
WhenCustomerMobileServiceStaffChannelStatus
15-Sep-2026 10:00Michael Thompsonmichael.thompson@example.com+1 (512) 555-0142ConsultationDaniel RiveraVoiceConfirmed
16-Sep-2026 10:00Sarah Bennettsarah.bennett@example.com+1 (512) 555-0178ConsultationDaniel RiveraChatConfirmed
16-Sep-2026 14:00Robert Williamsrobert.williams@example.com+1 (210) 555-0134ConsultationGrace ChenVoiceConfirmed
17-Sep-2026 11:00Emily Rodriguezemily.rodriguez@example.com+1 (512) 555-0119ConsultationDaniel RiveraChatConfirmed
AppointmentsExport
Bookings your agent has made across chat and phone.
Michael ThompsonConfirmed
15-Sep-2026 10:00Daniel RiveraVoice
Sarah BennettConfirmed
16-Sep-2026 10:00Daniel RiveraChat
Robert WilliamsConfirmed
16-Sep-2026 14:00Grace ChenVoice
Emily RodriguezConfirmed
17-Sep-2026 11:00Daniel RiveraChat
app.basalix.ai/configure/firm/offices
RC Intake Specialist
InstructionsScreeningBookingAnalytics
Publish
OfficesJurisdictionsAreas served
Offices
Where the firm meets clients. Office hours are what the agent tells callers who ask when you’re open. An office is offered for booking only when a linked attorney has consultation hours there. The main office’s address appears on confirmations and sets the firm’s default time zone.
+ Add office
#OfficeAddressOffice hoursAttorneysBookings
1Austin – DowntownMAIN+1 (512) 555-0100Central Time305 Broadway, 7th Floor, Austin, TXMo Tu We Th Fr09:00–17:001
2San AntonioMAIN+1 (210) 555-0100Central Time110 E Houston St, Suite 900, San Antonio, TXMo Tu We Th Fr09:00–17:001
Offices+ Add office
Where the firm meets clients. The agent reads office hours to callers and books only where an attorney has consultation hours.
Austin – DowntownMAIN
305 Broadway, 7th Floor, Austin, TX
Mo–Fr09:00–17:00· Central Time
San AntonioMAIN
110 E Houston St, Suite 900, San Antonio, TX
Mo–Fr09:00–17:00· Central Time
Live call
Basalix: An attorney can review this with you. I have two open times at our Austin – Downtown office: tomorrow at 10:00 a.m. or Thursday at 2:30 p.m. Central. Would either work? Caller: Thursday at 2:30 works. Basalix: You're booked for Thursday at 2:30 p.m. with Daniel Rivera. A confirmation email with a calendar invite is on its way, and it includes a link if you need to reschedule.

Booking on the phone. Slots read live from each attorney's Google or Outlook calendar. Names and details are fictional.

How it works

Set it up in one sitting

  1. Step 1

    Set up offices and attorneys

    Address, hours per weekday and time zone per office; consultation hours per attorney; time off for a person, an office or the whole firm.

  2. Step 2

    Connect your calendar

    Google Calendar or Outlook, two-way per attorney: busy time is read, consultations are written, updated and deleted.

  3. Step 3

    Define consultation types

    Duration, buffer, price and description. Set minimum notice and how far ahead clients can book.

  4. Step 4

    Let the agent book

    On phone or chat, the caller picks an office, day and time. The confirmation email carries a calendar invite and a secure reschedule or cancel link.

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What’s included

  • Real availability: per-attorney consultation hours minus Google or Outlook calendar busy time
  • Multi-office with per-office hours and time zones; main office shown on confirmations
  • Least-loaded attorney assignment; reschedule may reassign
  • Double-booking guard, buffers, minimum notice and bookable-ahead window
  • Confirmation email with .ics invite; reschedule and cancel via secure link, with a calendar cancel sent
  • Consultations page showing channel, staff and status

Questions attorneys ask

Google Calendar and Outlook (Microsoft 365), two-way, per attorney. Each attorney connects one.

Yes, by email. Confirmation on booking, updates on reschedule and cancellation, and automated email consultation reminders, which you switch on per agent. Text-message reminders are not part of the product today.

Yes. Every confirmation includes a secure link to reschedule or cancel. Cancellations send a calendar cancel to the attorney.

More features

See pricing · See a sample call

PhoneAn AI receptionist that picks up every call.IntakeScreen every inquiry against your rules.Web chatTurn website visitors into booked consultations.All featuresPhone, web chat, intake, booking, knowledge, handover, integrations

Fill your calendar while you are in court.

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14-day free trial. No credit card, nothing auto-charges.