Features · Phone
Picks up every call, day or night.
It runs on your existing number or a new local one, picks up 24/7 in English and Spanish, screens the caller on your rules, books a consultation and saves the recording, transcript and summary.
What it does
Forward your firm’s number to Basalix, or publish a new US local number provisioned in the app. The agent opens with your greeting, states that it is automated and cannot give legal advice, and that the call may be recorded. It then runs the same intake your staff would: practice area, contact details and consent, state, representation, your screening questions, and an outcome — a booked consultation or an attorney callback.
Hear it answer
A sample call, start to finish.
Every call opens with the firm's greeting: an automated assistant, no legal advice, the call may be recorded. Then it asks the questions the attorney wrote.
- Recording, transcript, AI summary and notes on every call
- English and Spanish on the same number
- Consent for follow-up captured with the phone number
Animated sample call. Names and details are fictional.
How it works
Set it up in one sitting
Step 1
Keep your number
Forward it with the carrier dial codes generated in-app (Verizon, AT&T, T-Mobile, RingCentral and others), or pick a new local number by area code.
Step 2
Set the greeting and voice
Choose the voice, the greeting and closing message, and up to three languages. The AI disclosure and recording notice are part of the default greeting.
Step 3
Test on a browser call
Talk to the agent from your browser before anything goes live. Chat and voice publish together from one configuration.
Step 4
Read every call
Each call lands in the log with its recording, transcript, AI summary and your notes. Missed calls (quota or concurrency) are logged too.
Try it on your own firm: 14-day free trial, no credit card.Start free trial
What’s included
- Answers 24/7; on Firm plans and above, several callers at 3 a.m. all get through
- Screens and books on the call: real open slots, per-office hours and time zones
- Recording, transcript, AI summary and notes on every call; opt-in PII redaction
- Keep your existing number by forwarding it, or publish a new US local number
- English and Spanish on the same number (Firm Intake Pro and above)
- Response speed, interruption sensitivity, silence handling and a max call length you set
Questions attorneys ask
Yes. The default greeting states that the assistant is automated, cannot give legal advice, and that the call may be recorded. These guardrails are locked and cannot be switched off.
Not on the phone line. Voice intake books a consultation or takes details for an attorney callback. Live handover to a person is available in web chat.
No. Forward your existing number to Basalix using the dial codes shown in the app. You can also publish a new US local number; numbers are included on every plan.
Stop sending after-hours callers to voicemail.
14-day free trial. No credit card, nothing auto-charges.